Shipping & Returns
Wish knows that you're going to be super excited to get your hands on all this cute baby stuff. Our easy to use website will help you find and purchase the best baby products in the market. Most items ship UPS Ground, with an estimated shipping time of 5 to 7 business days for in stock items. Some items on an order may ship out at different times based on availability. However, our bundled solutions will arrive packaged together.
Wish will send you an email with your tracking number when your packages leave the warehouse and you can login to your account at any time to see the status of your order.
Shipping charges are based on the total weight of the merchandise. We have included a shipping calculator on each product page for your convenience.
Cusomers with orders shipping to Illinois are subject to local tax rates.
We apologize but we do not ship to PO Box and APO addresses or to addresses outside of the continental US.
At this time, we do not offer gift wrapping.
Standard shipping for furniture orders includes delivery inside your front door or garage and our team of “storks” will call you to find out what day and time is best for you. As much as we love your golden retriever, we need a person 18 years or older to accept the delivery, so please choose a day that you plan to be home.
Wish also offers White Glove delivery service for all of our furniture items for an additional fee. We offer this premium service anywhere in the continental US. Wish will deliver and assemble your baby’s first furniture to the room of your choice and remove the packaging as well. Trust us, it’s the best way to set up your nursery without breaking a sweat!
White Glove Delivery Pricing
# Of Items Shipping Cost
1 Piece $99
2 Pieces $159
3 or more $199
To add white glove delivery to your furniture order please contact us at email@example.com or call us at 773-698-6868 and we are happy to assist you.
Need to return or exchange something? No worries!
Please pardon the dust while we continue to improve our website and your Wish registry experience! Any items purchased off of your registry may be returned with the exception of furniture, custom orders, breastpumps and breastpump parts. Just simply contact us at firstname.lastname@example.org and we would be happy to assist you with shipping your item back. We will be able to look up your registry and confirm the purchase details for you.
In your email, please list the following:
- The item you would like to return
- Your shipping address
- Whether the item is for return or exchange (if exchange, please send the items you would like to exchange for)
We will email you a UPS Label to return the product. Once we receive the returned items we will notify you and issue store credit to be used on any products on the Wish website.
For oversized items or difficult returns, or if an item arrived in less than perfect condition, please contact us right away so we can work through the proper channels to make it right. We don’t want you to be bummed out! If you need replacement parts please contact the vendor directly.
For additional assistance please contact us at 773-698-6868 or email us email@example.com
Wish is not responsible for return items that are lost or damaged in transit. Please note, all returns will count against your FREE DIAPER totals.
Hey! Where are my FREE DIAPERS?
Of course you’re going to want your free diapers shipped to you absolutely free of charge. The contact person for that is firstname.lastname@example.org that girl loves sending out FREE DIAPERS.
Lastly, if you have a question related to shipping or returns that wasn’t addressed here, we’d love to chat about it. Our goal is to work with our registrants and their friends and family – not to make you read a whole page of impersonal FAQs on our website.